FAQ

General information

Doors open: 22h CET 
Start show: 22h CET 
End show: 05h CET 

Make sure to bring your ID and your ticket. The minimum age for the event is 18+. We cannot grant access to visitors younger than 18. Therefore, it is important to take legal identification with you for security to check your age. You can only scan your ticket through your phone.  

As a standard procedure, all visitors and crew are thoroughly inspected. Visitors are not allowed to bring luggage and/or backpacks to the event. You are allowed to bring handbags to the event with a maximum size of A4 and 10 cm thickness.  

Chewing gum 
Drones or any professional camera and/or video equipment 
Selfie sticks 
large umbrella, a pocket size umbrella is allowed 
Deo and parfums. 
Glassbottles or large heavy objects. 
Drugs, hard or soft drugs & N2o (nitrous oxide) 
 

Lockers and payment methods

Lockers are available at the venue and online. Lockers can be only bought cashless (by card). You can store your belongings in lockers on location.  

To make sure you don’t miss out, we recommend you to secure your locker in advance.  

Please find the online prices below: 

  • M Locker €10,50 (ex. fee) 
  • L Locker €14,50 (ex. fee) 

Grab your e-locker before the event via this link 

 

Our House is cashless. Please note that there won’t be any ATM machines at the event area. You can pay by credit or debitcard. You can pay with Maestro, Vpay, Mastercard and VISA. 

Timetable
How to get there?

The best and easiest way to get to the event venue is to take the train/metro/tram in combination with the shuttle bus. We encourage everyone to choose environmentally friendly means of transportation. Plan your trip from anywhere in the Netherlands to NS Station Amsterdam Sloterdijk by using: https://9292.nl/. After you reached NS sloterdijk, we strongly recommend you use the shuttle bus to get to the venue and the other way around. With the shuttle bus you will be dropped off at the ferry. Take the ferry (free of charge and no tickets needed) to the other side of the water and walk to the entrance.    

Timings: Busses will be driving from 21:30 – 06:00AM 
Boarding location (to the venue): NS Station sloterdijk- Bus stop Kastrupstraat 
Boarding location (back to Amsterdam Sloterdijk) –  Hempointplein 

Price: Tickets from Amsterdam Sloterdijk to the venue (ferry) are €9,00 per person and can be bought online in the ticket shop. 

 

Please make sure you take the ferry back to Hempontplein (shuttle bus) no later than 5:50 am.  

Traveling by bike from Amsterdam is the easiest way. You can use the ferry ‘Hempont’ to Zaandam. The ferry runs 24/7 all night long every 20 min in both directions. 
 

Bike ride to the ferry: 
From Amsterdam Sloterdijk only 15 min by bike. 
From central station it’s a ± 30 min bike ride. 

 

From Hempontplein to Zaandam (Venue) at xx:00, xx:20, xx:40 
From Zaandam (Venue) to Hempontplein at xx:10, xx:30, xx:50 

You can park your bike at  ‘verdedigingspark’ 

There is limited parking space around the venue at hembrugterrein. Navigate to ‘verloren spoor’

Taxi’s/Ubers can be found here

Extra information

A party without music is like a carbonated drink without fizz. But going deaf or having ringing in your ears that simply won’t go away, is a very sad memento of a good party. So go easy on your ears and be sure to wear ear plugs if the sound level exceeds 80 dB(A). Earplugs can be bought near the info stand.

During ‘Our House’ we celebrate safely. When you (or your friend) are not feeling well, please visit our first aid team. The first aid team is your friend and are here to help you without judgement.

We have a zero-tolerance policy and so discourage you to bring (soft)drugs to the event. If one of these is detected during visitation, you will be denied access to the event. Public use of drugs at the event also leads to removal. Please respect our regulations.

Found items can be brought to the info stand, the exact position can be found on the floorplan. Have you lost something? During the event you can check the info stand. 
After the event you can contact us for last items: 

  • Something lost in the venue: info@oh-ade.com 

The event will take place indoors. 

Food-trucks are available and plenty of bars as well, all over the venue.

Bringing professional or semi-professional equipment to this event is strictly prohibited, unless agreed upon otherwise by means of an assigned press accreditation. Selfie sticks longer than 1 meter are prohibited as well. Normal digital or other cameras and go-pro cameras are permitted.

Please be aware of your valuable belongings and keep an eye out for pickpockets.

Still have some questions? Contact us via this form and we’ll get back to you ASAP! 😉

FAQ TICKETING

Tickets can only be bought through our official ticketshop made possible by Paylogic. Please never buy via unofficial channels as we cannot give any guarantees on the validy of the tickets or that you pay more than the regular prices 

Regular or on-stage tickets are available. Onstage tickets will grant you access to an exclusive area behind the DJ.  

Yes, this is possible by selecting the payment method Klarna when checking out.

Yes, personalising your tickets for Our House by James Hype and Meduza is mandatory. One of the reasons for personalising the tickets is to make it harder for people with the wrong intentions to sell their ticket(s) for extortionate prices.

You will receive a confirmation email from Paylogic which contains a link that gives you access to the personalisation page. Can’t find the confirmation email? No worries, you can use this link from Paylogic. 

Always be sure to check your spam folder first. If you still can’t find your confirmation mail, don’t worry! You can use this online tool from our ticketing partner Paylogic. You will receive the confirmation email once again. 

If the email still hasn’t arrived, please contact our partner Paylogic. 

Yes, you can try to resell your ticket(s) through our official resale platform. 

The resale platform allows you to set your own price, but prevents you from exceeding the original price. With this approach, we tend to keep it fair for everyone. This is the only way to resell your tickets 100% safely. We do not recommend buying tickets through alternative channels. 

You can find the resale platform HERE. 

If you want to sell your ticket through our resale platform, follow these steps.    

  • Go to your order page via the confirmation email you received from Paylogic. Can’t find the confirmation email? Then click here!   
  • Click on manage order > resale > sell your ticket   
  • Select the ticket(s) you want to offer for sale    
  • Set the price and confirm. A resale account will automatically be created for you.    

You will receive a confirmation email and a notification when your ticket has been sold and you will receive the money within a few business days. 

Don’t worry, if the ticket(s) have not yet sold, you can withdraw your ticket(s) via the confirmation email.  

Can’t find the confirmation email? Then click here! 

You will receive the (mobile) tickets one day before the event.  

No worries! You can use this online tool from our ticketing partner Paylogic. You will receive the confirmation email once again. 

If the email still hasn’t arrived, please contact our partner Paylogic.